FAQ

DownAce frequently asked questions.

What is DownAce?
DownAce is a free Cloud File Hosting Service. We offer Unlimited online storage. With DownAce you can host files, images, videos and audio on the same place.
Is this free?
Yes, uploading and downloading is 100% Free for all users. We offer premium accounts which allows for greater flexibility with uploading/downloading.
Will my files be removed?
As long as your files are not in a violation of our terms or fail to meet our criteria, your files will stay. Your files will never be deleted, especially if somebody is downloading them. In some cases we reserve the right to remove files after (or before) 30 days inactivity.
How many files can I upload?
You can upload as many files as you want, as long as each one adheres to the Terms of Service and the maximum file upload size.
Which kind of files are allowed to upload?
You may upload the following types of files: Any.
Are there any restrictions to the size of my uploaded files?
Each file you upload must be less than 100.00 GB in size. If it is greater than that amount, your file will be rejected. Contact Us for higher file size.
Are there any download speed limitations?
Currently there are no limitations.
There are some files on our servers which may have been subject to copyright protection or policy violation, how can I notify you of them?
Via our report abuse page.
I have found a vulnerability/security issue/bug on your site. What should I do?
If you find any security vulnerability on our site, we kindly request you to contact us right away before making any public disclosure. We will try our best to fix the problem as soon as possible.
No answer to your question?
Contact Us Here to get your answers. Please note our support team only speaks English.